Best Practices - Trooval PreQual Live

One of the benefits of having many clients is the ability to share how others are using our technology to improve their operations. Listed below is a sample of some of the ways our clients are approaching customers in their OPC booths prior to running a prediction.

We will continue update this section with new ideas, so be sure to visit often…

• Engage consumer on location and offer them a low value gift with a high perceived value. Once they are interested in the tour, they are asked for their name/address or driver’s license to:
  • See what presentation times are available;
  •  Advise the prospect that a name/address is required for any tour reservation;
  • See what gifts the guest might be eligible for;
  • Make sure the prospect hasn’t previewed your property in the last XX months
  • See if the prospect is a potential referral from one of your members. If so guest may be eligible for additional promotions;
  • Determine if you might be able to waive the cash deposit;
  • **This approach is very successful for locations that have the ability to sell show and attraction tickets. They offer discount ticket packages to start and then gift according to prediction.
• Clients that don’t offer attraction tickets often offer a 5/4 vacation cert to generate initial interest;
• Engage consumer and ask them to enter name/address on an iPad/laptop to enter a prize drawing, and determine what gifts they are eligible for. Based upon the prediction, either engages for immediate gifts or thanks them for entering
• Engage client and offer $50 dining voucher. Discovery/wrap up follows where the OPC determines if they are US residents and traveling with spouse. If yes to both, they ask name and address, or asks client to enter it on an iPad to complete the cert and tour reservation for them. If score is 1-3 they offer additional premium options.